Who we are
This website: www.michelecondeherbalist.com.au is owned and operated by Michele Conde. The Privacy Policy of www.michelecondeherbalist.com.au applies to any and all personal information collected by Michele Conde who understands the importance of protecting and safeguarding users privacy and is committed to complying with necessary legislation governing the privacy of personal information collected by businesses. This Privacy Policy follows the guidelines of the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/privacy-law/privacy-act/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies or could identify you. Examples of Personal Information we may collect from you include: names, addresses, email addresses and phone numbers, and health information.
This Personal Information is obtained from the information you provide via contact forms, email correspondence and telephone calls. Your Personal Information is collected for the purpose of providing our services and products to you and marketing our services to you, for example if you subscribe to our newsletter. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you choose to upload images to this website, you do so at your own risk. You should avoid uploading images with embedded location data (EXIF GPS) included as visitors to the website can download and extract any location data from images on the website.
Contact forms
Your email address and name and any information about yourself that you choose to provide on the contact form is used only for the purpose of replying to you or delivering our requested services and products to you. If the contact form is in relation to signing up to receive newsletters and emails from us, we may use a third party mail service and
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Visitor comments may be checked through an automated spam detection service.
Sensitive Information
Sensitive information is defined in the Privacy Act and includes health information about you that you may need to provide so that we can provide our services and products to you. Sensitive information will be used by us for the primary purpose for which it was obtained with your consent. Your consent is implied when you provide the information to us. Your health information is strictly confidential and is not shared with any other party unless required or authorised by law.
Security
We are committed to ensuring any information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
Disclosure of Personal Information
Your Personal Information will only be disclosed to Third Parties we engage to assist us to provide and market our services to you such as your email address and first name to a third party newsletter/mailing list provider; and where required or authorised by law. We will update this privacy policy with the name/s of any third party providers as and when we engage them. If you wish to have your details removed from such third party services, you can easily unsubscribe from mailing lists and/or newsletters.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You have the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we will require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Privacy Policy Updates
Last Updated: 11-June-2020
Privacy Policy Complaints and Enquiries
If you have any queries or concerns about our Privacy Policy please contact us at:
Email us: michele@michelecondeherbalist.com.au